Legal

Right of Withdrawal

In accordance with EU Directive 2011/83/EU on consumer rights, you have the right to withdraw from this contract within 14 days without giving any reason.

Withdrawal Period

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

How to Exercise Your Right

To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or email). You may use the withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

Returning Goods

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Exceptions

The right of withdrawal does not apply to:

Goods made to the consumer's specifications or clearly personalized (bespoke/commissioned artworks).
Sealed goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

Model Withdrawal Form

To: Mystic Revelation

Address: [Business Address]

Email: [contact@mysticrevelation.com]

I hereby give notice that I withdraw from my contract of sale of the following goods:

Order number: _______________

Ordered on: _______________

Received on: _______________

Name of consumer: _______________

Address of consumer: _______________

Date: _______________

Signature (only if on paper): _______________

Return Address

Please send returned goods to the address listed on our Imprint page.

Refund Timeline

Refunds are processed within 14 days of receiving the returned goods. The refund will be issued to the original payment method.